Question 1

What time is check-in/check-out?

Accepted Answer

Check-in is at 4pm
Check-out is at 11am

Question 2

What is your phone number?

Accepted Answer

616.717.1305

Question 3

Where is Tiny Digs Lakeshore located?

Accepted Answer

We are located at 2033 Lakeshore Drive, Muskegon, MI 49441. Come visit us!

Question 4

What is your cancellation policy?

Accepted Answer

We require fourteen (14) days advance notice for a 96% refund (4% goes towards the credit card transaction fee). If guest cancels within seven (7) days before arrival, a 46% refund will be given. If you cancel within less than seven (7) days prior to your scheduled arrival, a refund will only be granted for the night(s) that Tiny Digs Lakeshore is able to rebook the tiny house, minus a $25 fee. If Tiny Digs Lakeshore is unable to rebook the tiny house, a refund will not be granted and you will be charged for all of the nights of your canceled reservation. Refunds will not be granted for no-shows or failure to cancel your reservation.
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Call (888)-679-0949 or email us at info@tinydigslakeshore.com to cancel a reservation; we will confirm back with you within 24 hours.

For more info, check out our hotel policies.

Question 5

Is anyone on-site 24/7?

Accepted Answer

Other than our cleaners being on-site during the days and times when they need to clean the tiny houses, there is no one on-site. However, someone is always available to attend to your needs during reasonable hours. Please click the little live chat bubble on the bottom right of this webpage to send a message to our manager.

Question 6

What time can I check-in?

Accepted Answer

You can check-in anytime after 4 PM! We operate with self check-in, so you'll receive a unique smart door lock code via email before your stay. Easy and convenient!

Question 7

When will I receive my check-in instructions?

Accepted Answer

You will automatically receive your unique smart door lock code and check-in instructions in your inbox 5 days prior to your arrival date as long as you complete a signed rental agreement, ID upload, and processed the security deposit hold on your credit card.

If you made a same-day booking or your booking's arrival date is less than 5 days from now, you will immediately be receiving the door code and check-in instructions (in a separate email) momentarily after you complete a signed rental agreement, ID upload, and processed the security deposit hold on your credit card.

Please Note: You will not receive your check-in instructions until you have completed your signed rental agreement and uploaded your ID.

Question 8

Is there free parking and is it safe?

Accepted Answer

There is unlimited free parking on the neighborhood streets and 2 public lots adjacent to Tiny Digs. We are in the Lakeside neighborhood which is safe. As with every location, for extra precaution, we advise our guests to never leave any valuables visible in their vehicles and always lock your vehicles.

There is no parking inside the Tiny Digs property or in the alleyway behind the tiny houses.

Question 9

Can I bring my pet to Tiny Digs Lakeshore?

Accepted Answer

We love pets, but unfortunately, we do not accept them at Tiny Digs Lakeshore. There is a $250 fine if a pet is discovered on the property. Thank you for understanding!

Question 10

Do any of the tiny houses have televisions?

Accepted Answer

We do not have televisions in any of our tiny homes. Our recommendation for all of our guests is to unplug, relax, and enjoy all that nature and the city has to offer. Disconnect and reconnect!

Question 11

I cannot climb stairs, which of the tiny homes have beds on the main floor?

Accepted Answer

Log Cabin with futon on the main floor.
Heritage with a twin-day bed on the main floor. 
Lake House with a klick-klack couch on the main floor.
Please make sure to let us know if you’ll be needing this couch area bed for sleeping so we can prepare linens for you.

Question 12

Is there bicycle storage?

Accepted Answer

Although we do not have a bicycle storage rack, our guests have been able to come up with a creative solution by bringing their own locks and keeping their bicycles safe by locking them to any railing or structures depending on which tiny house they’re staying in.

Question 13

Are you close to the high-speed cross-lake ferry?

Accepted Answer

We are just 4 ½ blocks from the ferry docks. A short walk so you don’t even have to take a car on the ferry. You can rent a bicycle on our main street or bring your own to tour around the lakeshore or downtown.

Question 14

Can we have parties at Tiny Digs Lakeshore?

Accepted Answer

We have a strict NO IN-ROOM PARTY POLICY unless your group has reserved the entire hotel. This helps us ensure a peaceful environment for all our guests. If there's a disturbance, we'll issue a warning. A second complaint means forfeiting all fees and leaving immediately. Interested in booking the whole hotel for an event? We'd love to help! Just reach out to us via email, phone, or chat.

Frequently asked questions