Frequently asked questions
We require fourteen (14) days advance notice for a 96% refund (4% goes towards the credit card transaction fee). If guest cancels within seven (7) days before arrival, a 46% refund will be given. If you cancel within less than seven (7) days prior to your scheduled arrival, a refund will only be granted for the night(s) that Tiny Digs Lakeshore is able to rebook the tiny house, minus a $25 fee. If Tiny Digs Lakeshore is unable to rebook the tiny house, a refund will not be granted and you will be charged for all of the nights of your canceled reservation. Refunds will not be granted for no-shows or failure to cancel your reservation.
Call (888)-679-0949 or email us at info@tinydigslakeshore.com to cancel a reservation; we will confirm back with you within 24 hours.
For more info, check out our hotel policies.
Other than our cleaners being on-site during the days and times when they need to clean the tiny houses, there is no one on-site. However, someone is always available to attend to your needs during reasonable hours. Please click the little live chat bubble on the bottom right of this webpage to send a message to our manager.
You will automatically receive your unique smart door lock code and check-in instructions in your inbox 5 days prior to your arrival date as long as you complete a signed rental agreement, ID upload, and processed the security deposit hold on your credit card.
If you made a same-day booking or your booking's arrival date is less than 5 days from now, you will immediately be receiving the door code and check-in instructions (in a separate email) momentarily after you complete a signed rental agreement, ID upload, and processed the security deposit hold on your credit card.
Please Note: You will not receive your check-in instructions until you have completed your signed rental agreement and uploaded your ID.
There is unlimited free parking on the neighborhood streets and 2 public lots adjacent to Tiny Digs. We are in the Lakeside neighborhood which is safe. As with every location, for extra precaution, we advise our guests to never leave any valuables visible in their vehicles and always lock your vehicles.
There is no parking inside the Tiny Digs property or in the alleyway behind the tiny houses.
Unless your group has reserved the entire hotel, Tiny Digs enforces a NO IN-ROOM PARTY POLICY. This ensures we can protect the hotel and our guests at all times. In the event of a disturbance, a warning will be given, however, if this warning is not honored and a second complaint is received, the guest will forfeit all fees and must leave the hotel immediately.
If you're curious about booking the entire hotel for an event or party, we'd be happy to accommodate that request! Please inquire with management via email, phone, or chat.
